Delivery

All deliveries are paid by you at check out for delivery within New Zealand only and are sent out via Fastways Couriers.

Orders get processed ready to send within 24-48 hours of an order being placed.  If you place an order over a weekend or public holiday, it will be processed within 24-48 hours of the first working day.

Note: if we are unable to meet the 24-48 hour dispatch turnaround, we will contact you to advise you of the ETA.

Order Tracking

All orders are sent via a traceable courier package.

If you receive a courier package that is torn open, badly crushed etc, note this when signing for the goods for your own protection and coverage.  By signing for a parcel without stating this, you confirm it has been received by you in otherwise good condition.

Returns

In the event that you are not completely satisfied, including any possible product reaction, please contact us immediately on 03 768 4679 or via email so we can achieve the best outcome for you as soon as possible.